GM Unveils “Total Confidence” Customer Protection Package
31 March 2009
General Motors announced the most comprehensive customer protection in the industry with “GM Total Confidence”. Elements of the plan include:
“Payment Protection” provides up to nine months of payments on vehicle loans or leases ($500 max/month) if a customer loses his or her job for economic reasons.
Once a buyer is halfway through a finance contract, he or she qualifies for “Vehicle Value Protection.” This helps protect customers against uncertainty in the future used car market. If a customer wants to buy another GM vehicle, he or she compares the principal loan balance (not including interest or any refunds on other products/services that were part of the vehicle loan) to the NADA clean retail price for your vehicle. If the buyer owes more than the vehicle is worth, Vehicle Value Protection will help make up the difference.
Under a trade-in to the dealer with a pay off the loan, VVP will recover the difference up to $5,000. Recovery in a private sale is up to $2,500.
5 year/100,000 mile transferable powertrain limited warranty (whichever comes first) plus roadside assistance and courtesy transportation.
One Year OnStar “Safety and Security” Package.
The GM Total Confidence plan is available for almost every GM vehicle purchased 1 April through 30 April 2009 (excluding Saab and medium-duty trucks). Further details are available on the www.gmconfidence.com website.
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