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DOT announces Fiat Chrysler public hearing and issues special order over recall performance

The US Department of Transportation’s (DOT’s) National Highway Traffic Safety Administration (NHTSA) will hold a public hearing to determine whether automaker Fiat Chrysler has failed to remedy safety defects and issue required notices in 20 recalls.

During the 2 July hearing, witnesses from NHTSA, the automaker, and the public will be able to present evidence on Fiat Chrysler’s performance in each recall. If NHTSA determines, based on the hearing and other evidence, that the company has failed its legal obligations under the Motor Vehicle Safetsy Act, the agency could order actions designed to improve the company’s performance, including the buy-back or replacement of affected vehicles.

Any auto defect that compromises the safety of our driving public is unacceptable. Auto manufacturers are obligated to effectively remedy safety defects when they are discovered, and if they fail in that responsibility, we are obligated to act.

—US Transportation Secretary Anthony Foxx“

NHTSA also issued a special order to Fiat Chrysler ordering the company to provide information on its recall performance.

In recent months, NHTSA has identified problems and expressed concerns with the administration, execution, and pace of vehicles being remedied across a number of Fiat Chrysler automobiles. In addition, the agency has received consumer complaints involving parts availability issues, lack of notification, difficulty obtaining service appointments, and misinformation from dealers.

It is not enough to identify defects. Manufacturers have to fix them. Significant questions have been raised as to whether this company is meeting its obligations to protect the drivers from safety defects, and today we are launching a process to ensure that those obligations are met.

—NHTSA Administrator Mark Rosekind

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