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smart launching in-car-delivery beta tests in Germany

Daimler’s smart recently established the smart lab as the brand’s think tank to accelerate the development and implementation of creative urban mobility projects. “smart ready to drop” is the first innovation to emerge from the lab. In cooperation with DHL Paket, smart will enable parcels to be delivered to the trunk of a smart car. The beta test will start in the autumn in Stuttgart, followed by Cologne, Bonn and Berlin a few months later.

The service will eventually be offered in seven German cities. The beta test is the biggest in-car delivery test ever performed in Germany. The smart cars taking part in the beta test will be retrofitted with the required Connectivity Box at the dealership. From the autumn, the exclusive smart fortwo ready to edition will come equipped with the Connectivity Box.

Users simply need to specify their car as the delivery address when purchasing online. The delivery driver will also pick up return parcels.

The delivery driver is given one-time keyless access to the trunk of the drop-off car through a special app developed by smart.

Our successful car2go car-sharing offer with over 1.9 million customers worldwide has enabled us to gain more experience with digital access systems than any other manufacturer. Security is, of course, our highest priority.

—Dr. Annette Winkler, smart CEO

With several hundred participants per city, smart’s goal is to gather experience in realistic conditions. A first field test with some 30 smart drivers that lasted several months was successfully completed back in 2015.

Similar to the car2go system, the Connectivity Box is installed inside the car at the bottom of the windshield. New car buyers can order their smart car from September with a pre-installed Connectivity Box. The box can also be retrofitted at the dealership.

The DHL driver deposits the parcel in the boot and locks the car digitally; the access authorization expires immediately. The app automatically notifies the smart car driver of the successful delivery.


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