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IoT failures plague 64% of users worldwide; concerns over self-driving cars

52% of consumers worldwide are now using Internet of Things (IoT) devices, yet 64% of those have already encountered performance issues according to a global survey of 10,000 consumers by software intelligence company, Dynatrace. On average, consumers experience 1.5 digital performance problems every day, and 62% of people fear the number of problems they encounter, and the frequency, will increase due to the rise of IoT.

The digital performance failures consumers are already experiencing with everyday technology is potentially making them wary of other uses of IoT. 85% of respondents said they are concerned that self-driving cars will malfunction, leading to high speed collisions.

Even more concerning, 72% feel it is likely software glitches in self-driving cars will cause serious injuries and fatalities. Furthermore, 84% of consumers said they wouldn’t use self-driving cars due to a fear of software glitches.

Aside from self-driving cars, 86% of consumers expressed concern that digital locks will see them locked out of their vehicles, while 67% predict serious issues on the roads due to performance problems with smart city traffic lights.

This report, commissioned by Dynatrace, is based on an online survey conducted by Opinium Research, of 10,002 respondents with 2,000 in the UK, 2,000 in the USA, and 1,000 respondents in France, Germany, Australia, Brazil, Singapore, and China respectively. The survey includes responses from 4,796 male and 5,206 female adults grouped by age (18-34, 35-54 and 55+).

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