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Tesla Model 3 makes gains in latest Consumer Reports reliability survey; up to 23rd place

Tesla, made gains in the latest Annual Auto Reliability Survey from Consumer Reports (CR). The Annual Auto Reliability Survey, which ranks among the largest surveys of its kind in the US, is based on data collected from the organization’s members about their experiences with more than 400,000 vehicles.

Though still ranked in the bottom third, Tesla rebounded slightly, moving up four spots from last year to 23 out of 30.

The Tesla Model 3 struggled last year as the company made frequent design changes and ramped up production to meet demand. But as the production stabilized, we have seen improvements to the reliability of the Model 3 and S that now allow us to Recommend both models.

—Jake Fisher, senior director of auto testing at CR

The Model X continues to rank among the least reliable models in the survey. Fisher cautioned that he expects continued fluidity in Tesla reliability given its track record to date.

Japanese brands, led by Lexus, Mazda, and Toyota, in that order, continue to be the best for new car reliability in CR’s survey. Another Japanese brand, Subaru, ranked seventh overall. But three Korean brands also made it into the top 10—Genesis, Hyundai, and Kia, in that order. The survey findings show that Korean brands have closed the gap with the Japanese brands by producing vehicles that are reliable.

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